Privacy Policy

1. Introduction

Theroi Resort is committed to protecting the privacy of our guests and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

2.1. Personal Information: We may collect personal information such as your name, email address, phone number, billing address, and credit card information when you make a reservation or contact us.

2.2. Non-Personal Information: We may collect non-personal information such as your browser type, IP address, and the pages you visit on our website to improve our services and enhance your experience.

2.3. Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

3. How We Use Your Information

3.1. To process and manage your reservations.

3.2. To communicate with you regarding your booking and stay at Theroi Resort.

3.3. To send promotional materials and newsletters if you have opted in to receive them.

3.4. To improve our website, services, and customer experience.

3.5. To comply with legal obligations and protect the rights and safety of our guests and staff.

4. Sharing Your Information

4.1. Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, email delivery, and marketing assistance.

4.2. Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4.3. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner.

5. Security of Your Information

5.1. We use administrative, technical, and physical security measures to protect your personal information. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Your Rights

6.1. Access and Correction: You have the right to access and correct your personal information by contacting us.

6.2. Opt-Out: You may opt-out of receiving promotional emails from us by following the unsubscribe link in the email or by contacting us directly.

6.3. Data Deletion: You may request the deletion of your personal information, and we will comply with such requests in accordance with applicable law.

7. Third-Party Links

7.1. Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these websites.

8. Children’s Privacy

8.1. Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

9. Changes to This Privacy Policy

9.1. We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at: info@theroiresort.com

Close
CozyStay Mountain Chalet

Guidino 25, 6900,
Lugano,
Switzerland

Contact Info

© Copyright CozyStay WordPress Theme for Hotel Booking.

Close